Asked by Efrain Lomeli on Jul 11, 2024
Verified
In the formula selling method, customer talking time peaks during:
A) the approach stage.
B) prospecting.
C) the presentation stage.
D) negotiation and close.
E) preapproach.
Customer Talking Time
The duration or portion of a conversation in which the customer is speaking, often used in sales and service settings to gauge customer engagement and understanding.
Presentation Stage
A phase in sales or marketing where a product or service is presented to potential buyers, highlighting its features and benefits.
Negotiation and Close
The process of bargaining that precedes the final agreement in a sale, combining the skills of negotiating terms with the aim of successfully closing a deal.
- Understand the role of customer participation and interaction in sales presentations.
Verified Answer
Learning Objectives
- Understand the role of customer participation and interaction in sales presentations.
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