Asked by Haydee Morales on Jul 12, 2024
Verified
Which of the following would be most appropriately considered an example of "philosophy" as a component of organizational culture?
A) Answer the phone before three rings
B) Kitchen staff at IHOP restaurants refer to servers as "Mercury" to indicate their speedy responses
C) The customer is always right
D) The most recent hire does the dirty work in this company
Organizational Culture
The shared values, beliefs, rituals, and practices that define a company or organization and shape its employees' behaviors and attitudes.
Philosophy Component
An element or aspect that reflects the underlying principles, values, or beliefs of a system, institution, or individual's worldview.
Customer Right
Customer right refers to the entitlements and protections afforded to consumers, ensuring fair treatment and safeguarding against exploitation in the marketplace.
- Examine the distinct features of organizational culture, covering leading values, central philosophy, and the routes of socialization.
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Learning Objectives
- Examine the distinct features of organizational culture, covering leading values, central philosophy, and the routes of socialization.
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