Asked by Haydee Morales on Jul 12, 2024

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Which of the following would be most appropriately considered an example of "philosophy" as a component of organizational culture?

A) Answer the phone before three rings
B) Kitchen staff at IHOP restaurants refer to servers as "Mercury" to indicate their speedy responses
C) The customer is always right
D) The most recent hire does the dirty work in this company

Organizational Culture

The shared values, beliefs, rituals, and practices that define a company or organization and shape its employees' behaviors and attitudes.

Philosophy Component

An element or aspect that reflects the underlying principles, values, or beliefs of a system, institution, or individual's worldview.

Customer Right

Customer right refers to the entitlements and protections afforded to consumers, ensuring fair treatment and safeguarding against exploitation in the marketplace.

  • Examine the distinct features of organizational culture, covering leading values, central philosophy, and the routes of socialization.
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Marisa BalzanoJul 19, 2024
Final Answer :
C
Explanation :
"The customer is always right" is a philosophical statement that emphasizes the importance of customer satisfaction and prioritizes their needs above all else. This belief can influence the way employees interact with customers and the level of service they provide.