Asked by Gisell Garcia on Aug 01, 2024
Verified
When making a claim or requesting an adjustment,what should be included in the opening of the message?
A) Complete and specific details of the issue
B) Information needed to verify your complaint
C) A statement expressing your desire to resolve the issue
D) Information from sales receipts,cancelled checks,and other data
E) A clear statement of the problem and your request
Sales Receipts
Documents that provide proof of a transaction between a seller and a buyer, detailing the purchase of goods or services.
Adjustment
The process of modifying or altering something to achieve a desired fit, function, or outcome.
Claim
A statement or assertion, often in the context of an argument or dispute, that something is the case.
- Understand how to effectively open a routine message or claim with main ideas or clear statements of problems to grab attention.
Verified Answer
ZK
Zybrea KnightAug 06, 2024
Final Answer :
E
Explanation :
The opening of the message should include a clear statement of the problem and your request. This will help the recipient understand the issue and how to address it appropriately. While including details and verifying information may be necessary, they can be addressed later in the message after the initial introduction of the problem and request.
Learning Objectives
- Understand how to effectively open a routine message or claim with main ideas or clear statements of problems to grab attention.