Asked by Rohit Yadav on Sep 28, 2024

verifed

Verified

Which of the following would most likely be used by a marketer gathering customer insights about unmet and unrecognized customer needs?

A) trendspotting
B) in-depth interviews
C) data mining
D) loyalty surveys

Customer Insights

Deep understandings of customer behaviors and preferences, often derived from data analysis, that inform marketing and product development strategies.

Trendspotting

The act of identifying new trends in a particular industry or market.

In-depth Interviews

A qualitative research technique that involves conducting detailed, one-on-one interviews to explore deeper insights into a participant's thoughts, behaviors, or opinions.

  • Determine the series of actions necessary for customer evaluation and understand the value of consumer insights within marketing disciplines.
verifed

Verified Answer

YG
Yamirka Gonzalez1 day ago
Final Answer :
B
Explanation :
In-depth interviews provide the opportunity for the marketer to have in-depth, one-on-one conversations with customers to gather insights about their experiences, behaviors, and unmet needs. This allows the marketer to gain a deeper understanding of the customer's perspective and uncover unrecognized needs. Trendspotting, data mining, and loyalty surveys may provide some insights, but they are less likely to uncover unmet or unrecognized needs.