Asked by Norhan El-shahawy on Sep 28, 2024
Verified
Which of the following describes the organic structure for social media in an organization?
A) All employees represent the brand and work social media into their roles.
B) The company cannot control what employees say because anyone can sign in and respond to customer comments.
C) A company must have a well-developed social media policy in place to help guide employee behavior in social communities.
D) No one person is in charge of social media.
E) All of these.
Organic Structure
An organizational form that is flexible and adaptive, characterized by low levels of formalization and high levels of decentralization.
Social Media Policy
Guidelines established by an organization to govern its members' or employees' use of social media platforms.
Respond to Customer Comments
The practice of addressing feedback or inquiries from clients, crucial for maintaining customer satisfaction and engagement.
- Understand the significance of social media guidelines and policies in guiding employee online behavior.
Verified Answer
MG
Mariella Galletti1 day ago
Final Answer :
E
Explanation :
All of the choices listed describe the organic structure for social media in an organization. Social media is not just limited to a few individuals in a company but instead is a collective effort, with all employees representing the brand and working social media into their roles. However, the company must still have a well-developed social media policy in place to help guide employee behavior in social communities. Additionally, since anyone can sign in and respond to customer comments, no one person can control social media, making it an organic structure.
Learning Objectives
- Understand the significance of social media guidelines and policies in guiding employee online behavior.