Asked by Alyssa E McVey on Jul 16, 2024
Verified
After installing a new HVAC system, what should Marco's Heating & Air Conditioning do, according to the personal selling process?
Personal Selling Process
A series of steps that a salesperson follows to engage potential buyers, understand their needs, make a sales presentation, address objections, and close the sale.
HVAC System
Heating, Ventilation, and Air Conditioning systems that manage the climate and air quality in buildings.
- Identify and explain the steps of the personal selling process.
Verified Answer
BM
Brenda MancillaJul 19, 2024
Final Answer :
The next step is follow-up. Marco should call a day or two later to see if the customer is having any problems.
Learning Objectives
- Identify and explain the steps of the personal selling process.
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