_____ is a general method of intervening used by a facilitator that works well for dealing with problem people and emotional outbreaks of all kinds.

A) Playing dumb
B) Accepting,legitimizing,dealing with or deferring
C) Enforcing process agreements
D) Avoiding process battles

Emotional Outbreaks

Sudden and intense expressions of emotion, often uncontrollable, such as crying, laughing, or anger.

Process Agreements

Generally agreed-upon protocols or guidelines by a team on how they will work together to achieve their goals, including decision-making processes and communication norms.

Playing Dumb

Intentionally pretending not to understand or know something in order to avoid responsibility or to gain an advantage.