Asked by Ninh Thi Thuy Trang on Jun 16, 2024
Verified
Refer to Case 7.1.Dexter's approach to motivation would fit into which category according to Herzberg's theory of motivation?
A) Motivational factors
B) Maintenance factors
C) Self-actualization factors
D) Motivation through incentives
Maintenance Factors
Elements that contribute to the upkeep and preservation of a system, equipment, or facility to ensure its optimal performance.
Herzberg's Theory
A motivational theory that suggests job satisfaction and dissatisfaction arise from two different sets of factors: motivators and hygiene factors.
- Determine elements that enhance occupational contentment and incentive, as per Herzberg's framework.
Verified Answer
LS
Leena SamanyaJun 17, 2024
Final Answer :
B
Explanation :
Dexter's approach of offering financial incentives to motivate employees falls under Herzberg's maintenance factors. Maintenance factors are the external factors such as pay, benefits, working conditions, and job security that do not necessarily motivate employees but can lead to dissatisfaction if they are not adequate. Antonio's belief that employees are motivated by the satisfaction of doing their job aligns with Herzberg's theory of motivational factors, which are internal factors such as achievement, recognition, and the work itself that can lead to job satisfaction and motivation.
Learning Objectives
- Determine elements that enhance occupational contentment and incentive, as per Herzberg's framework.
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