Refer to Kenny's Hardware Store. Jasmine should know that __________ is the most effective upward generic influence tactic so she should use this when approaching her boss..

A) pressure
B) rational persuasion
C) exchange
D) coalition
E) ingratiating

Rational persuasion involves using logical arguments and factual evidence to convince others to do what you want. Given that Jasmine lacks the ability to influence her boss and peers, using logical and factual arguments would be the most effective way for her to get them to do what she wants. Pressure, exchange, coalition, and ingratiating tactics may be viewed as manipulative or pushy, which could damage her relationships with her colleagues in the long run.