Asked by Roberto Ammirata on Sep 29, 2024

Those organizations that perform training evaluations tend to focus their metrics on evaluating training benefits associated with return on investment (ROI), with far fewer focusing on behaviour and reaction metrics.

Training Evaluations

The process of assessing the effectiveness of training programs and initiatives to ensure they meet their objectives and contribute to performance improvement.

Return On Investment (ROI)

A calculation used to assess the efficiency of an investment, including training, by comparing the benefit received to the cost.

Behaviour And Reaction Metrics

Tools or indicators used to measure individuals' actions or emotional responses in specific situations, often utilized in performance evaluation or market research.

  • Recognize the importance and challenges of measuring training effectiveness through different stages and metrics, including ROI and behavioral changes.