Asked by Shiqi Zhang on Sep 25, 2024
Verified
To avoid being too blunt,a direct format bad news message should include which of the following in the opening paragraph?
A) A statement that establishes common ground with the reader
B) The credentials of the writer
C) The bad news in the most positive terms possible
D) Why the decision was made
E) A neutral buffer
Neutral Buffer
An unbiased or impartial intermediary area or substance that mitigates the effects of extremes or facilitates the resolution of conflicts.
Direct Format
A communication style that is straightforward and clear, minimizing misunderstanding by stating information explicitly.
- Incorporate strategies for softening the impact of bad news while maintaining clarity.
Verified Answer
KS
Kuldeep Singh1 day ago
Final Answer :
A
Explanation :
A)To avoid being overly blunt, you can open with a neutral or positive statement that establishes common ground with reader, then transition into the news. If necessary, remind the reader why you're writing.
Learning Objectives
- Incorporate strategies for softening the impact of bad news while maintaining clarity.
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