Asked by Miranda Logan on Sep 29, 2024
When Irvene, an elderly woman, is denied the pension benefits of her deceased husband, she requests the assistance of Finn, a social worker at the senior resource center. Finn listens neutrally to both the parties and provides a resolution for the conflict between them. In this context, Finn plays the role of _____.
A) consultant
B) organizational analyst
C) supervisor
D) mediator
Pension Benefits
Financial payments made to individuals following retirement, derived from contributions made during their working life.
Mediator
An impartial individual or entity that facilitates negotiation and conflict resolution between parties.
Senior Resource Center
A facility or organization that offers support, resources, and services specifically tailored to the needs of older adults.
- Comprehend the critical functions involved in analyzing organizations, intervening in policies, and advocating to better serve and support clients.
Learning Objectives
- Comprehend the critical functions involved in analyzing organizations, intervening in policies, and advocating to better serve and support clients.
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