Which of the following statements is NOT congruent with conclusions in theChapter-opening vignette on Bell Canada?

A) classroom training seemed to impact learning outcomes the most
B) the traditional training method was ineffective
C) changing the instructors had no effect on learning outcomes
D) the use of a well-developed instruction booklet had greater effect

Bell Canada

A leading telecommunications company in Canada offering a variety of services including telephone, internet, and television.

Classroom Training

A traditional form of instruction where a trainer teaches a group of learners in a physical location, such as a classroom or workshop.

Traditional Training Method

Conventional approaches to training, such as classroom-based learning, lectures, and printed materials, that typically do not involve interactive or digital technologies.