Asked by Alysia Gordon on Jul 20, 2024
Verified
Who is more likely to perform organizational citizenship behavior?
A) John,who has high deficiency needs
B) Levis,who wants to satisfy his security needs
C) Bev,who feels fairly treated by her boss
D) Mo who is motivated by hygiene factors
Organizational Citizenship Behavior
encompasses voluntary employee actions that are not directly recognized by the formal reward system but contribute to organizational effectiveness.
Deficiency Needs
In Maslow's hierarchy of needs, these are the basic requirements for human survival and psychological well-being, such as food, safety, and belonging.
Security Needs
Basic human requirements for safety and security, covering physical safety, employment, resources, health, and property, among others, following Maslow's hierarchy of needs.
- Understand the concept of Organizational Citizenship Behavior (OCB) and its impact on organizational effectiveness.
Verified Answer
Learning Objectives
- Understand the concept of Organizational Citizenship Behavior (OCB) and its impact on organizational effectiveness.
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