Asked by Alysia Gordon on Jul 20, 2024

verifed

Verified

Who is more likely to perform organizational citizenship behavior?

A) John,who has high deficiency needs
B) Levis,who wants to satisfy his security needs
C) Bev,who feels fairly treated by her boss
D) Mo who is motivated by hygiene factors

Organizational Citizenship Behavior

encompasses voluntary employee actions that are not directly recognized by the formal reward system but contribute to organizational effectiveness.

Deficiency Needs

In Maslow's hierarchy of needs, these are the basic requirements for human survival and psychological well-being, such as food, safety, and belonging.

Security Needs

Basic human requirements for safety and security, covering physical safety, employment, resources, health, and property, among others, following Maslow's hierarchy of needs.

  • Understand the concept of Organizational Citizenship Behavior (OCB) and its impact on organizational effectiveness.
verifed

Verified Answer

SR
Sabby RajputJul 25, 2024
Final Answer :
C
Explanation :
Bev, who feels fairly treated by her boss, is more likely to perform organizational citizenship behavior. This is because when employees perceive fair treatment, they experience increased job satisfaction and are more willing to engage in discretionary behaviors that are beneficial to the organization, such as OCBs. John and Mo are less likely to engage in OCBs as they are motivated by deficiency needs and hygiene factors respectively, which are more focused on individual needs rather than going above and beyond for the organization. Levis's security needs do not necessarily indicate a propensity for OCBs.