​The components of a well-run incentive compensation scheme include all of the following EXCEPT

A) ​evaluating the identified performance measures
B) avoiding rewards for outcomes that are not included in the performance measures
C) demonstrating that evaluators can be influenced with small favors
D) ​identifying the relevant measures on which to evaluate employees

Which approach for dealing with resistance to change works best for adjustment problems?

A) Negotiation and agreement
B) Facilitation and support
C) Manipulation and co-optation
D) Education and communication
E) Explicit and implicit coercion