The demand curve is the upward-sloping line relating price and quantity demanded.

For performance evaluation purposes, variable service department costs should be charged to operating departments in predetermined, lump-sum amounts.

Relationship management is:

A) a negative, highly activated emotion.
B) one of three types of organizational commitment.
C) an outcome of emotional dissonance.
D) the highest level of emotional intelligence.
E) the opposite of employability the psychological contract.

If a contract does not state the method of payment,which of the following is likely to be unacceptable?

A) Foreign currency
B) Cash
C) Check
D) Credit card

_____ presentations teach the audience.

A) Goodwill
B) Informative
C) Persuasive
D) Normative

The KISS rule advises salespeople to:

A) keep it simple.
B) know your inventory stock.
C) know innovative solutions.
D) be knowledgeable in sales.
E) keep the "I" in sales success.