Sensitive communicators understand the difference between delivering negative news and being negative.Without hiding the negative news,they look for ways to emphasize positive aspects.When offering criticism or advice,for example,they don't focus on a person's shortcomings; instead,they focus on what he or she can do to improve.In persuasive situations,they help audiences see the benefits of taking specific actions.Finally,they use euphemisms carefully and ethically to soften the impact of negative news and avoid words that carry negative or unpleasant connotations.
AJ
Answered
If the CPI was 170 in 1998 and was 187 in 1999, what was the inflation rate in 1999?
The six structural variables (or dimensions)are job design,coordination and departmentation,decision-making and leadership structure,communication and information structure,control structure,and the reward system.These variables act as levers to produce the behaviour desired by the organization.All of these structural variables are interrelated and must fit together for an organization to be effective.To identify the managerial strategy that a firm is actually using,it is necessary to examine the structural variables.
AJ
Answered
Negotiation is an integral part of which influence activity?
A) Silent authority B) Coercive C) Exchange D) All of the above E) None of the above