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Girlbert Derozin
Answers (6)
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Answered
The public exchange,a secure website at which a company and its suppliers share all types of data related to e-commerce,from product design through order delivery.
On Jul 12, 2024
False
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Answered
A bank must re-credit a customer's account when the bank pays a check on which the drawer's signature is forged.
On Jul 11, 2024
True
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Although less timely than newspapers, periodicals, and online sources, ________ provide in-depth coverage and analysis that often can't be found anywhere else.
A) directories
B) almanacs
C) business books
D) government publications
A) directories
B) almanacs
C) business books
D) government publications
On Jun 12, 2024
C
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Answered
Which of the following terms refers to 'the process of tracking mentions of specific words or phrases on social media sites'?
A) Social customer care.
B) Social monitoring.
C) Customer service recovery.
D) Primary research.
E) None of these.
A) Social customer care.
B) Social monitoring.
C) Customer service recovery.
D) Primary research.
E) None of these.
On Jun 11, 2024
B
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Answered
The balanced scorecard focuses on lagging indicators such as actual sales volume rather than including leading indicators such as customer satisfaction.
On May 13, 2024
False
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Answered
Why is it important to always take the reader's specific needs into consideration when maintaining a balance between words and illustrations?
On May 12, 2024
Strong visuals enhance the descriptive and persuasive power of your writing,but putting too many visuals into a report can distract your readers.If you're constantly referring to tables,drawings,and other visual elements,the effort to switch back and forth from words to visuals can make it difficult for readers to maintain focus on the thread of your message.If you're addressing an audience with multiple language backgrounds or widely varying reading skills,you can shift the balance toward more visual elements to help get around any language barriers.The professional experience,education,and training of your audience should influence your approach as well.For instance,detailed statistical plots and mathematical formulas are everyday reading material for quality-control engineers but not for most salespeople or top executives.