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British Columbia Gold Inc. is planning to implement an open-door policy to deal with employee complaints. Which of the following is a key criterion for this policy to be successful?

A) Managers must ensure that employees come to them only with job-related concerns.
B) Managers must encourage employees to voice their complaints and listen honestly to those concerns.
C) Managers must formalize the procedure and encourage employees to "start at the top."
D) Managers must emphasize that they can offer solutions only on an advisory basis.

On Jul 12, 2024


B
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Whenever marginal benefit is less than marginal cost,the decision maker should do _____ of the activity.

A) less
B) that exact amount
C) more
D) none

On Jul 10, 2024


A
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Success in attaining a high position of power and prestige ________.

A) tends to decrease executives' self-confidence about their style of management
B) may progress to a feeling of superiority in top executives
C) makes executives more likely to heed criticism from those who are less successful
D) causes people to be more likely to criticize the executive

On Jun 12, 2024


B
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Microeconomics is concerned with:

A) the aggregate or total levels of income,employment,and output.
B) a detailed examination of specific economic units that make up the economic system.
C) positive economics,but not normative economics.
D) the establishing of an overall view of the operation of the economic system.

On Jun 09, 2024


B
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Students experience pooled interdependence when they are lined up at the laser printers trying to get their assignments done just before a class deadline.

On May 13, 2024


True
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What are the informal elements that affect behavior and performance in an organization?

On May 10, 2024


Answers will vary. The informal elements of an organization are often points of diagnostic and intervention activities in organizational development. It is the informal elements involving people's feelings, thoughts, and attitudes about their work that most affect their behavior and performance, but individual behavior plays out in the context of both the formal and informal elements of the system, becoming, in the process, organizational behavior. Employees' moods, emotions, and dispositions all influence critical organizational outcomes such as job performance, decision making, creativity, turnover, teamwork, negotiation, and leadership. Please see the section "The Formal and Informal Organization" for more information.