Amanda is upset. Her supervisor has told her she will receive a developmental move with new duties, in a new department, with no increase in pay or title. Should Amanda necessarily be concerned?

A) No. She has been given a "dry promotion" and an increase in pay will come later.
B) Yes. This is a demotion and a career-killer.
C) Yes. She has been "broadbanded" and this is usually the first step in layoff procedures.
D) No. This is a lateral transfer designed to broaden her skills.
E) No. This is an example of organizational reconfiguration.

Which of the following indicates respect for the audience and helps foster successful communication?

A) Avoiding the "you" attitude
B) Jargon and buzzwords
C) Euphemisms
D) High standards of etiquette
E) Biased language