The formal character of written communication is considered appropriate for all types of messages.

The ratio of men and women in entry-level professional positions is ________; however,moving up the corporate ladder,the percentage of management roles held by men ________.

A) grossly unequal; remains flat
B) roughly equal; increases steadily
C) essentially the same; decreases steadily
D) skewed toward women; increases dramatically

How many members of an organization have the dual roles of leader and follower, and switch back and forth between these role identities depending on the role identities claimed by the other party?

A) none
B) just a few
C) many
D) all