Asked by Ruben Martinez on Apr 30, 2024
Verified
In organizations, the key to conflict management is:
A) to resolve dysfunctional conflict.
B) to discourage functional conflict.
C) to enhance creativity of the workforce.
D) to divert energy from work.
Dysfunctional Conflict
An unhealthy, destructive disagreement between two or more people.
Conflict Management
The practice of recognizing and dealing with disputes in a rational, balanced, and effective way, aiming to reach a resolution that benefits all parties involved.
- Recognize the difference between functional and dysfunctional conflict in organizations.
- Identify strategies for conflict management including the enhancement of creativity and decision making.
Verified Answer
HD
Hrpinder DhillonApr 30, 2024
Final Answer :
A
Explanation :
Resolving dysfunctional conflict is crucial in organizations because it addresses conflicts that hinder organizational performance, unlike functional conflict which can stimulate productive debate and innovation.
Learning Objectives
- Recognize the difference between functional and dysfunctional conflict in organizations.
- Identify strategies for conflict management including the enhancement of creativity and decision making.
Related questions
A Key to Recognizing a Dysfunctional Conflict Is That ...
Which of the Following Statements Is True of Functional Conflict ...
To Diagnose a Conflict as Functional or Dysfunctional, a Manager ...
In the Context of Intergroup Conflict, Managers Should Encourage Social ...
_____ Is a Healthy, Constructive Disagreement Between Two or More ...