Asked by Danielle Smith on Sep 25, 2024
What should immediately follow the reasons for the decision when writing a bad news message using the indirect format?
A) A neutral buffer
B) The bad news
C) Contact information in the event the reader wants more information
D) Information on what the reader can do to avoid similar bad news in the future
E) An alternative to the bad news
Bad News
Unfavorable or distressing information that needs to be communicated to someone.
- Assess the role of offering solutions or alternatives when delivering bad news.
Learning Objectives
- Assess the role of offering solutions or alternatives when delivering bad news.
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