Human resource specialists should arbitrary set performance standards.

Sales of industrial dishwashers manufactured by Kleen-it-Right Corp. depend on the needs of large institutions like hospitals and universities. In other words, ________ demand.

A) synthetic
B) situational
C) monopolistic
D) contrived
E) derived

According to Deming's 14 points, quality-by-inspection is central to any successful quality improvement effort.

Veronica is the supervisor of the recruiting department at Kintex Inc. She is currently in charge of filling a few high-demand positions at Kintex Inc. and is planning to poach talent from rival companies, luring their employees away with job benefits. Drew, the HR head of Kintex Inc., however, argues that Veronica's plan will not work. Which explanation is most likely to strengthen Drew's argument?

A) The candidates have very low self-worth.
B) Veronica assures the candidates that they will receive a company car.
C) Kintex Inc. offers the candidates more vacation time than their current employer.
D) Kintex Inc. offers the candidates better health insurance than their current employer.
E) The candidates are looking for higher pay, not better benefits.