Asked by Vellanira Macado on Jul 02, 2024
Verified
A professional salesperson will wait a couple of days before handling any customer complaint, because customer complaints often become less significant with the passage of time.
Customer Complaint
Feedback or expression of dissatisfaction from a customer regarding a product's or service's perceived failure or shortcoming.
- Comprehend the primary tenets of professional selling and their repercussions on customer engagement.
Verified Answer
ME
Meghan Elisabeth8 days ago
Final Answer :
False
Explanation :
A professional salesperson should address customer complaints promptly to maintain trust and satisfaction, not delay in hopes the issue will seem less significant over time.
Learning Objectives
- Comprehend the primary tenets of professional selling and their repercussions on customer engagement.
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